From Exemplars of Assessment in Higher Education book by Souza and Rose:
Chapter 20: Do we have it? Do we do it? Does it work? A three-question framework for addressing accreditation standards ensuring institutional effectiveness (pp. 266-282)
Chapter 19: Being SAGE about institutional effectiveness (pp. 254-265)
Webinars from MSCHE (recommended by our colleagues):
From Assessment to Planning and Resource Allocation: https://www.youtube.com/watch?v=kUHIcMbc4Xg
Or register for a April 21 session: Assessment in Small Institutions - Middle States Commission on Higher Education (msche.org)